Terms of service

Effective Date: January 1, 2025

Welcome to Silk & Spice Tea. By accessing or using our website (www.silkspicetea.com), you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. General Overview

Silk & Spice Tea ("we," "our," "us") provides handcrafted tea blends and related products. By purchasing from our site, you agree to comply with these terms.

2. Orders & Payments

  • All prices are listed in USD and are subject to change without notice.
  • We accept major credit/debit cards, PayPal, and other secure payment methods.
  • Orders are processed within 2-3 business days.
  • Once an order is placed, it cannot be canceled or modified.

3. Shipping & Delivery

  • We ship only within the United States.
  • Estimated delivery times are 5-7 business days (standard) and 2-4 business days (expedited) within the U.S.
  • Free shipping is available on orders over $50 (U.S. only).
  • We are not responsible for lost, stolen, or delayed packages once shipped.

For full details, view our Shipping Policy.

4. Returns & Refunds

  • All sales are final. Due to the consumable nature of our products, we do not accept returns or exchanges.
  • If your order arrives damaged or incorrect, please contact us at hello@silkspicetea.com within 7 days of delivery.

For more details, view our No Returns Policy.

5. Product Disclaimer

  • Our teas are for personal consumption only and are not intended to diagnose, treat, cure, or prevent any disease.
  • If you have allergies or health concerns, consult a medical professional before consuming.

6. Intellectual Property

  • All website content, including text, images, logos, and product descriptions, is owned by Silk & Spice Tea and may not be copied, reproduced, or distributed without permission.

7. Privacy Policy

  • Your personal information is handled with care and in compliance with data protection laws.
  • We do not sell or share your data with third parties.
  • For full details, view our Privacy Policy.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We reserve the right to refuse service, modify pricing, or discontinue products at any time.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of California, USA, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page with the effective date updated.

If you have any questions about these Terms of Service, please contact us at hello@silkspicetea.com.

 

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