Contact information

We’re here to help! Whether you have questions about our teas, your order, or just want to say hello, feel free to reach out.


Customer Support

Email: hello@silkspicetea.com
Support Hours: Monday – Friday | 9 AM – 5 PM (PST)

We do our best to respond within 24-48 hours on business days.


Order & Shipping Inquiries

For questions about shipping, tracking, or your order status, please check our Shipping Policy first. If you need further assistance, email us with your order number.


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